With 30 years as a high-powered executive in Hollywood, graduate degrees in psychology and business, Dr. Massey brings unparalleled insights to mastering stress and communicating in these divisive times. She is a frequent keynote speaker for global companies, such as Uber, Capital One, LVMH, NBCUniversal and White & Case LLC. She is also the author of two books: "Culture Shock: Surviving Five Generations in One Workplace” and “Communicating During a Crisis: Influencing Others When the Stakes Are High.”
Former head of communications at media companies, including CBS, Viacom, Lionsgate, Discovery, Hasbro and Condé Nast
Current Chairman of the Board and Independent Board Director for both public and private companies
Doctor of Psychology and MBA with 30-year career as a senior executive at
Fortune 250/Fortune 500 corporations
Entertaining speaker who uses stories from her career in Hollywood to punctuate her talks about how to spot defensive reactions in yourself and others, and how to communicate in ways that get better results
THE ART OF DISAGREEING WITH TACT AND IMPACT
The my-way-or-the-highway grandstanding that happens in business, politics, the media, and at the kitchen table only causes more division because intolerance met by intolerance just leads to more intolerance. Dr. Massey teaches audiences about the 3-F automatic response—how to spot it in yourself and others. She then gives three actionable steps for how to have a disagreement and still reach a positive outcome. Her method drives respectful discourse amongst colleagues, customers and communities that move businesses and society forward, because when we understand and respect each other, we can see the similarities over the differences and create innovative solutions.